Contact

Got a question? I'm easy to reach.

Send a message below or email me directly. I read everything myself and reply within 24–48 hours — usually sooner.

Email

The fastest way to reach me.

help@velvetcloudtech.com

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Book a 15-min call

Response time

Every message gets a reply within 24–48 hours, Monday to Friday.

Send a message

Prefer email? Write to help@velvetcloudtech.com directly.

Quick answers

Frequently asked

Is the audit really free?
Yes — completely. It's a 15-minute call where I review your website, security, and setup, and tell you the two or three things worth fixing first. No cost, no obligation to buy anything afterward.
How does payment work?
After the audit you get a fixed quote. One-off projects (your website or automation) are paid by card through Stripe or PayPal — larger ones start with a deposit. The IT plan is a simple monthly subscription you can pause or cancel anytime.
Do I need to be technical?
Not at all — that's the whole point. I handle the technical side and explain everything in plain English. You'll always know what's happening with your own tools, without needing to learn the jargon.
Will my data and accounts stay mine?
Always. Everything is set up under your own accounts and ownership. When a project wraps, I hand it over with a short walkthrough so you're never locked in or dependent on me.
Do you offer ongoing support?
Yes — that's the "Your IT Department" plan: from $50/month for ongoing security updates, backups, monitoring, and a real person to call when something breaks. Mention it on your audit call and I'll include options in your quote.